Customer Success in Professional Services?

Last week, I had the privilege of attending LinkedIn’s Talent Intelligence Experience. It’s amazing to see the opportunities that are available with using data and insights. A couple of key findings: 89% of people are open to the right opportunity People data is the number 1 Global Trend Soft skills and customer engagement is exponentially … Read more

Two Years in…

A little over a week ago, Gary, Scotty, and I celebrated our two-year anniversary for Grow. Taking a moment to reflect on what has changed and where our growth has been was refreshing. Things have changed a lot between year one and year two, and here we are, another year wiser. Here are the three … Read more

Position Description vs Person Description

Position Description vs Person Description This is part 4 in a 6 part series When a firm is seeking a new person to join their team, they immediately look for the technical requirements of the role. Admittedly, technical skills are paramount. Personality and people skills are also important. If you’re working with a particular client … Read more

Thank You!

There was a campaign promoted by one of the Big 4 a few weeks ago that was calling people to publicly thank those who assisted them, and they were grateful for. Having spent a few hours on planes over the last couple of weeks, this offered time to ponder the meaning of life and identify … Read more