Customer Success in Professional Services?

Last week, I had the privilege of attending LinkedIn’s Talent Intelligence Experience. It’s amazing to see the opportunities that are available with using data and insights. A couple of key findings: 89% of people are open to the right opportunity People data is the number 1 Global Trend Soft skills and customer engagement is exponentially … Read more

Team work

Throughout life, you will experience teamwork, whether on the cricket pitch, at home with the family, at a social gathering and of course the workplace. Aside from the family, where do we most encounter the necessity of working in a team, 9 to 5 every week? (unless you’re a recruiter, then it’s more 7:30am till … Read more